Privacy Policy
1. Introduction The Garage Grimsby Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws. This Privacy Policy outlines how we collect, use, and protect your information.
2. Data We Collect We may collect and process the following personal data:
- Contact Information: Name, address, email, and phone number.
- Vehicle Information: Vehicle registration number, make, model, and service history.
- Payment Information: Payment card details or bank account information.
- Communications: Any correspondence you have with us, including emails and phone calls.
- Technical Data: IP address, browser type, and website usage data collected through cookies.
3. How We Use Your Data We use your personal data for the following purposes:
- To provide services, including booking appointments, vehicle repairs, and invoicing.
- To communicate with you about your vehicle or our services.
- To process payments and issue refunds.
- To comply with legal obligations and resolve disputes.
- To improve our website and services through analytics.
4. Legal Basis for Processing We process your personal data on the following legal bases:
- Consent: Where you have explicitly provided consent for specific purposes.
- Contractual Obligations: To fulfill our contractual commitments to you.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To operate and improve our business efficiently.
5. Data Sharing We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party companies that assist with payment processing, IT support, or marketing.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a business merger or sale.
6. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights Under data protection laws, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data where applicable.
- Objection: Object to the processing of your data in certain circumstances.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at thegaragegrimsby@gmail.com.
8. Security We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
9. Cookies Our website uses cookies to improve user experience and analyse website traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.
10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal data.
11. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.
12. Contact Us For questions or concerns about this Privacy Policy, please contact us:
- Email: thegaragegrimsby@gmail.com
- Phone: 01472 901636
- Address: 5d, Appian Way, Europa Park, Grimsby DN31 2UT
Thank you for trusting The Garage Grimsby Ltd with your personal data. We value your privacy and are committed to protecting it.
